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ares_digital_update [2016/08/09 21:45] – [Perk Problems] edit to clarify Carlos Pedrazaares_digital_update [2018/09/21 16:39] (current) – [Perk Problems] edits to clarify Carlos Pedraza
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 <wrap lo>//Main article: [[perks|What's Up With the Perks?]]// \\ <wrap lo>//Main article: [[perks|What's Up With the Perks?]]// \\
 //See also: [[axanar_finances|In Wake of Perk Problems, Peters Claims Axanar is Broke]] and [[terry_mcintosh|Terry McIntosh Resigns]]//</wrap> //See also: [[axanar_finances|In Wake of Perk Problems, Peters Claims Axanar is Broke]] and [[terry_mcintosh|Terry McIntosh Resigns]]//</wrap>
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 +<WRAP>
 +//**__ __**// <wrap lo>**By [[user>cpedraza|Carlos Pedraza]]**</wrap>
 +</WRAP>
  
 Under [[perks|increased scrutiny]] for perks ready to ship but stymied by incomplete software, Axanar tried in early June 2016 to reassure donors it's taking steps to shore up its fulfillment operations. Under [[perks|increased scrutiny]] for perks ready to ship but stymied by incomplete software, Axanar tried in early June 2016 to reassure donors it's taking steps to shore up its fulfillment operations.
  
-The resignation in May 2016 by chief technologist, [[terry_mcintosh|Terry McIntosh]], amid growing donor complaints of its fulfillment capabilities. McIntosh's departure left Axanar's perk delivery in a state of disarray.+The resignation in May 2016 by chief technologist, [[terry_mcintosh|Terry McIntosh]], amid growing donor complaints of its fulfillment capabilities, left Axanar's perk delivery in a state of disarray.
  
 ===== Perk Problems ===== ===== Perk Problems =====
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 An **AxaMonitor** report, "[[perks|What's Up with the Perks?]]", explored the reasons behind Axanar's: An **AxaMonitor** report, "[[perks|What's Up with the Perks?]]", explored the reasons behind Axanar's:
  
-<WRAP right box 50%>+<WRAP right round box 50%>
 //**__« People are gonna have the Kickstarter patches, and people are gonna be excited about it. »__**// — //Axanar producer Alec Peters// //**__« People are gonna have the Kickstarter patches, and people are gonna be excited about it. »__**// — //Axanar producer Alec Peters//
  
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   * [[perks#no perks have shipped|Failure to ship]] any perks to //Axanar//'s Kickstarter and Indiegogo donors.   * [[perks#no perks have shipped|Failure to ship]] any perks to //Axanar//'s Kickstarter and Indiegogo donors.
   * Specific [[perks#donor complaints|inability to deliver patches]] that were manufactured.   * Specific [[perks#donor complaints|inability to deliver patches]] that were manufactured.
-  * Spending of [[perks#reported spending|up to $37,258]] on [[merchandise]] manufacturing and shipment, but not on behalf of its [[crowdfunding_platforms|crowdfunding]] donors.+  * Spending of [[perks#reported spending|up to $37,258]] on [[merchandise]] manufacturing and shipment, but not on behalf of the [[crowdfunding_platforms|crowdfunding]] donors who funded those expenses.
   * Placing a higher priority on fulfilling new merchandise orders from its online store than old Kickstarter rewards.   * Placing a higher priority on fulfilling new merchandise orders from its online store than old Kickstarter rewards.
   * [[perks#Undisclosed proceeds]] from a PayPal link added to its Kickstarter page after the campaign closed, via direct donations solicited on its own website and from purchases of Axanar merchandise made on its online store.   * [[perks#Undisclosed proceeds]] from a PayPal link added to its Kickstarter page after the campaign closed, via direct donations solicited on its own website and from purchases of Axanar merchandise made on its online store.