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propworx-email [2016/09/10 13:39] – [Axanar Spokesman: 'Wasn't the Right Way'] adds qualifier on McIntosh Carlos Pedrazapropworx-email [Unknown date] (current) – external edit (Unknown date) 127.0.0.1
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 ====== Donors Complain Company Spammed Using Axanar List ====== ====== Donors Complain Company Spammed Using Axanar List ======
 {{TOC}} {{TOC}}
 +<WRAP>
 +//**__ __**// <wrap lo>**By [[user>cpedraza|Carlos Pedraza]]**</wrap>
 +</WRAP>
 +
 In a move that may have run afoul of federal and international laws, and the terms of use of other online services, [[Axanar Productions]] appeared to have lent or sold its donor mailing list to another company to advertise an upcoming auction of props and costumes. In a move that may have run afoul of federal and international laws, and the terms of use of other online services, [[Axanar Productions]] appeared to have lent or sold its donor mailing list to another company to advertise an upcoming auction of props and costumes.
  
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 ==== Axanar's Financial Interest  ==== ==== Axanar's Financial Interest  ====
  
-According to Peters, a portion of the proceeds from all Propworx Star Trek-related auctions — "as always" — goes back to Axanar Productions,(({{::propworx-proceeds.jpg?linkonly|Alec Peters post}}, Facebook Axanar Fan Group, 9/10/16.)) indicating the consideration the auction company offered the production in exchange for access to its donors' private information.+According to Peters, a portion of the proceeds from all Propworx Star Trek-related auctions — "as always" — goes back to Axanar Productions,(({{::propworx-proceeds.jpg?linkonly|Alec Peters post}}, Facebook Axanar Fan Group, 9/10/16.)) indicating the consideration the auction company offered the production in exchange for access to its donors' personal information.
  
 <WRAP right round box 50%> <WRAP right round box 50%>
 //**__« There are right ways and wrong ways to go about using email solicitations … this wasn't the right way to do it. »__**// — //Axanar spokesman Mike Bawden// //**__« There are right ways and wrong ways to go about using email solicitations … this wasn't the right way to do it. »__**// — //Axanar spokesman Mike Bawden//
 </WRAP> </WRAP>
 +
 +=== Auction as Fundraiser ===
 +
 +<wrap em>UPDATE</wrap> After the auction, Peters contradicted his spokesman, saying he hadn't spammed the Axanar donors list at all:
 +
 +> For the record, no one gave anyone’s [email] info to a third party. That is a lie. The email about the Propworx Star Trek auction was sent out from the Axanar Productions Constant Contact account as Propworx is my company and the auction was a fundraiser for Axanar. I donated over $35,000 from that auction to Axanar.(([[https://www.kickstarter.com/projects/194429923/star-trek-axanar/comments?cursor=14574696#comment-14574695|Alec Peters post, Star Trek Axanar Kickstarter project]], 10/4/16.))
 +
 +Further, he claimed the auction [[no_refunds#shifting donation amounts|produced profits]] of $20,000, all of which he said he donated to Axanar. Then he claimed it was $35,000, then $40,000.(([[https://www.kickstarter.com/projects/194429923/star-trek-axanar/comments?cursor=14622373#comment-14622372|Alec Peters post to Star Trek Axanar Kickstarter project]], 10/9/16.))
 +
  
 ===== Applicable Laws and Regulations ===== ===== Applicable Laws and Regulations =====
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 === 'No Adverse Effect' === === 'No Adverse Effect' ===
  
-Bawden noted that the number of spam complaints received so far from the Propworx mailing fell "well under the threshold for email campaigns I've worked on (I manage dozens … a month)." Based on that experience, he said he didn't believe Axanar Productions or Propworx would suffer "an adverse impact."((Mike Bawden email to AxaMonitor editor Carlos Pedraza, 9/10/16.))+Bawden noted that the number of spam complaints received so far from the Propworx mailing fell "well under the threshold for email campaigns I've worked on (I manage dozens … a month)." Based on that experience, he said he didn't believe Axanar Productions or Propworx would suffer "an adverse impact."((Mike Bawden email to AxaMonitor editor Carlos Pedraza, 9/10/16.)), adding: 
 + 
 +> I've briefed everyone involved in this incident as to what was done wrong, the possible ramifications of violating the CAN-SPAM rules and established that any further use of the Axanar Donors list for email communication needs to be discussed with everyone on the team. I've been given assurances that what happened was a mistake and won't happen again. I consider this matter closed at this point.((Mike Bawden email to AxaMonitor editor Carlos Pedraza, 9/12/16.))
  
 === Disillusioned People === === Disillusioned People ===
  
 Bawden speculated the complaints received by **AxaMonitor** came from "people who are already disillusioned with Axanar Productions already and would complain no matter what communication they received."((Mike Bawden email to AxaMonitor editor Carlos Pedraza, 9/10/16.)) Bawden speculated the complaints received by **AxaMonitor** came from "people who are already disillusioned with Axanar Productions already and would complain no matter what communication they received."((Mike Bawden email to AxaMonitor editor Carlos Pedraza, 9/10/16.))
- 
-=== Never Again === 
- 
-Even so, he said, "the Axanar Donor List won't be used this way again."((Mike Bawden email to AxaMonitor editor Carlos Pedraza, 9/10/16.)) 
  
 [{{ :terry-headshot.jpg?nolink&175|Former Axanar technologist **Terry McIntosh** says donors have been spammed before.}}] [{{ :terry-headshot.jpg?nolink&175|Former Axanar technologist **Terry McIntosh** says donors have been spammed before.}}]