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perks_fact_check [2016/09/27 03:08] – created Carlos Pedrazaperks_fact_check [Unknown date] (current) – external edit (Unknown date) 127.0.0.1
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 ===== What Went Wrong ===== ===== What Went Wrong =====
  
-As **AxaMonitor** reported previously, donors had begun to complain about not receiving perks that had long been manufactured and prepared for shipment. Peters explained: +As **AxaMonitor** [[perks|reported in May 2016]], donors had begun to complain about not receiving perks that had long been manufactured and prepared for shipment. Peters explained: 
  
 > In 2015, after Diana [Kingsbury, Axanar's fulfillment director] had used Backerkit (the address collection and donor management system) to manage the [[prelude_kickstarter_details|Prelude to Axanar Kickstarter]], and found it lacking, we decided to build our own system.  Our technologist at the time [[[Terry McIntosh]]] told us he could replicate the system and so we chose to go that route and Ares Digital was born.  Unfortunately we waited 10 months and still the system went uncompleted. We finally made the decision to get another technologist on the case as it was clear that otherwise we would never get a completed system delivered.(([[http://www.axanarproductions.com/captains-log-sep-19th-2016/|Alec Peters, "Captain’s Log – Sep. 19th, 2016"]], Axanar Productions website, 9/20/16.)) > In 2015, after Diana [Kingsbury, Axanar's fulfillment director] had used Backerkit (the address collection and donor management system) to manage the [[prelude_kickstarter_details|Prelude to Axanar Kickstarter]], and found it lacking, we decided to build our own system.  Our technologist at the time [[[Terry McIntosh]]] told us he could replicate the system and so we chose to go that route and Ares Digital was born.  Unfortunately we waited 10 months and still the system went uncompleted. We finally made the decision to get another technologist on the case as it was clear that otherwise we would never get a completed system delivered.(([[http://www.axanarproductions.com/captains-log-sep-19th-2016/|Alec Peters, "Captain’s Log – Sep. 19th, 2016"]], Axanar Productions website, 9/20/16.))